We’ve updated our Online Pharmacy policy. Click for more details
Our doctors and support staff value their relationship with you and aim to provide comprehensive, personalized care. That’s why we are updating our prescription policy to align with these priorities and better serve you and your family.
Effective immediately, we will no longer accept prescription requests from online pharmacies by phone, email, or fax (Chewy.com, 1-800-PetMeds, etc.). We understand there are many reasons that our clients may want to purchase medications from online retailers or outside pharmacies. The concerns we have as your pet’s healthcare provider are:
- Manufacturer’s product guarantees: Big-box pharmacies often obtain their stock through the “grey market,” voiding the manufacturer’s guarantee. Medications purchased directly from us are guaranteed by the product’s manufacturer and by us, your pet’s veterinarian.
- Quality control: Our hospital’s supply chain is 100% secure. From the time the medication you order is manufactured up to the point of purchase, it has been handled, stored, and packaged in compliance with manufacturer guidelines. The product you receive is guaranteed to be the name-brand medication in the proper dosage and packaging.
- Product rebates: Many manufacturers offer product rebates unavailable to consumers purchasing from an online retailer. These rebates often make the price of your pet’s medication competitive with prices shown by big box pharmacies.
- Customer service: Managing online pharmacy requests is an unnecessarily lengthy and redundant process that takes time away from your pets and ties up our team members and phone lines. We are choosing as a hospital to focus on taking care of our patients and clients instead of answering duplicate faxes and calling pharmacies.
We support our clients in making an informed choice about where to purchase their pet’s medication. Clients seeking their pet’s medication from outside pharmacies may pick up a written prescription at our hospital. If possible, please call ahead so we can have your written prescription ready with minimal wait. We cannot email written prescriptions, but if you cannot pick up a physical copy, we can mail one to you for a flat fee.
If you have any further questions about our policy, please do not hesitate to contact us. We thank you for your support!
-Your Friends at DeKalb Animal Clinic
Smithville, TN
Welcome to DeKalb Animal Clinic
At every stage of your pet’s life, we are dedicated to giving them high-quality veterinary care.
Veterinary Services
Complete Veterinary Care in Smithville, TN
Pet Wellness Exams
We provide routine check-ups and yearly vaccinations.
Pet General Surgery
Our surgeries include Spays, Neuters, Soft Tissue, and Orthopedic.
Pet Ultrasound and Echocardiograms
Our clinic performs Ultrasounds and Echocardiograms.
Parasite Prevention
We carry an array of products designed to prevent parasites for cats and dogs.
Pet Dentistry
Our qualified dental technicians provide the highest-quality pet care.
Our Story
DeKalb Animal Clinic
DeKalb Animal Clinic was initially founded in 1987 to serve the needs of pet parents in Smithville, TN, and the surrounding area. In 2005, our building on West Broad Street was purchased to serve the clinic’s growing clientele. Today, the clinic has four examination rooms, a two-table surgical suite, and several large treatment areas. Having the newest digital x-ray and on-site chemistry equipment, our veterinary team takes pride in giving our clients and their pets the best and most affordable care. We offer digital x-ray, ultrasound, echo, and on-site blood chemistry equipment.
![Animal_Clinic](https://dekalbanimalclinic.com/wp-content/uploads/2022/12/Animal_Clinic-1.png)
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Our Team
Meet Our Veterinary Team
Our veterinary team, support staff, and customer service representatives also own pets. We strive to offer nothing less than exceptional veterinary care because we know your pet is family.
We love our clients and patients!
We thank you for making us the highest-rated veterinary hospital in Smithville, TN. If you have any questions, please let us know!